Reference

How 20bdbajee Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team.

Account data collected at registrationbKash, Nagad, Rocket payment records protectedNo data sold to third partiesYou can request your data at any timePolicy applies subject to local law

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HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption to data in transit between your device and our servers, which covers account login, payment instructions sent via bKash or Nagad, and any personal details you update in your profile. Data at rest in our systems is access-controlled, meaning only the teams with a direct operational need can retrieve it. We review these controls periodically and update them when we identify a gap. Your rights over your data are outlined below — exercising them starts with a message to our support team.

Data Retention

We keep your account data for as long as your account is active and for the period needed to settle any outstanding transactions or disputes linked to bKash, Nagad or Rocket payments.

Cookie Handling

Session cookies keep you logged in on mobile and desktop. Preference cookies remember your account settings. You can clear or block these through your Android or browser settings without losing your account.

Account Security

Login to your account uses OTP verification sent to your registered mobile number. If our system detects a login from an unfamiliar device, an additional check is triggered before access is granted.

Right to Request Changes

You can ask us to correct, update or delete your personal data at any time by contacting support. We will confirm the change and update your account record within a reasonable timeframe.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something on your account, or raise a concern about how we handle your information, our support team is the right starting point. You can reach us through live chat on the site, by email at the address listed in your account dashboard, or by sending a message through the contact form. We aim to acknowledge privacy requests within a reasonable time and follow up with a full response. Availability of our support channels depends on local access conditions in Bangladesh.

What We Collect and Why We Keep It

20bdbajee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, phone number and the payment method you register — whether that is bKash, Nagad or Rocket. We collect this to verify your identity, process your deposits and withdrawals, and make sure your account wallet is

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secure. When you use the platform on your Android device or mobile browser, we also record session data such as device type, IP address and login timestamps. This helps us detect unusual access patterns and protect your account from unauthorised entry. Payment transaction records — the
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reference numbers from your bKash, Nagad or Rocket transfers — are retained for the period required to resolve disputes and meet our financial record obligations. We do not store your mobile wallet PIN or full payment credentials on our servers; those remain on your device and
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with your wallet provider. Cookies placed on your browser track your session state so you stay logged in between pages and your account preferences are remembered across visits. You can adjust cookie settings in your browser at any time, though disabling certain cookies may affect how
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your account functions. All data is processed for the purposes stated here, and we do not sell or rent your personal information to outside marketing companies.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on 20bdbajee

These are the questions we hear most often about how we handle account and payment data. If your question is not here, reach our support team through live chat or the contact form and we will respond directly.

We collect your name, phone number, email address and the payment method you register — bKash, Nagad or Rocket. We also log your device type and IP address when you log in.

We store transaction reference numbers and timestamps for record-keeping. We do not store your mobile wallet PIN or full payment credentials — those stay with your wallet provider and on your device.

Yes. Send a request via live chat or the contact form with your registered phone number. We will compile and share your account data within a reasonable period after verifying your identity.

Contact our support team through email or live chat and ask for a data deletion request. We will process it in line with our retention obligations, which include keeping records tied to payment transactions.

We do not sell or rent your personal data to outside marketing companies. Data may be shared only with service providers who help us operate the platform, under strict data-handling agreements.

This policy applies to your account use subject to your local law and eligible region. Access to the platform and the handling of your data both depend on whether use is permitted where you are located.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoFAQ

How 20bdbajee Handles Your Personal Data

Data Handling, Cookies and Account Security

Data Retention

Cookie Handling

Account Security

Right to Request Changes

How to Reach Us About Your Privacy

Common Questions About Your Privacy on 20bdbajee

01 What personal data does 20bdbajee collect when I open an account?

02 Are my bKash, Nagad or Rocket payment details stored on your servers?

03 Can I request a copy of the data 20bdbajee holds about my account?

04 How do I ask 20bdbajee to delete my personal data?

05 Does 20bdbajee share my data with third parties?

06 Does this Privacy Policy apply to me if I am in Bangladesh?

Privacy Policy

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